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| SERVICE MASTERS |
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| the INTERVIEW |
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| VIVA LOS VEGGIES |
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| SERVICE WITH A SMIRK |
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| THE JOY OF EXPEDITING |
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| LOW CARB BAR |
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| RAISING THE BAR |
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Twenty - or even ten - years ago, many committed vegetarians felt
relegated to the culinary back room of restaurant society. Mediocre
health food restaurants and the rarity of interesting ingredients
beyond tofu and miso, drove a heck of a lot of meat-free diners
back into their homes clutching copies of Laurel's Kitchen and
wondering if they would ever be able to ooh and aah over meals
like their friends.
Sometime in the nineties, things began to get
much, much better for folks who dreamed of
an enlightened society where vegetarian fare
was the norm. Thanks to creative chefs with
strong feelings about health and sustainability,
vegetarians can now walk into many restaurants
and feel fêted rather than fettered
by the options.
Making vegetarians rub their tummies in satisfaction without trying to cater
to every esoteric ailment--and losing your toque in the process--comes down
to absorbing four principles that every chef worth his mise en place already
follows: preparedness, culinary curiosity, adaptability and staff education.
The first principle, preparedness, means having
the wherewithal to substitute ingredients--or,
better yet, build complex flavors from the
ground up--so that veggie diners don't have
to feel like they're being served food "without"--without
meat, without sauce, and, too often, without flavor.
At Walt Disney World Resort's Animal Kingdom
Lodge, Chef T.J. Sudiswa sees special diets
as an opportunity to try new ingredients and
fuse cuisines. Sudiswa presides over the kitchen
at Boma, an African-themed restaurant that
has quickly become known as Orlando's best
vegan-friendly restaurant. "I always keep a
pantry of favorite items--soy sauce, rice milk, coconut milk, bean curd skin,
papadum--that can be prepared à la minute for our vegetarian guests.
And fortunately, African cuisine, in general, is primarily grain and vegetable
focused."
Maybe so, but it's tough to imagine Boma's Deep Fried Tofu on Lemongrass Sticks
with Funky 7-Veg Slaw rounding out a family get-together on the Kalahari. This
is where principle number two, culinary curiosity, comes into play. Sudiswa
and his team are constantly stretching the notion of what's appropriate to
the menu, integrating African-American cuisines and dishes from his Indonesian
upbringing into a highly eclectic--and financially very successful--menu. The
result is a restaurant that offers an astounding number of vegan dishes while
still delivering a sizable number of meat items to satisfy the supersized,
middle-American culinary mentality.
Part of the restaurant's success as a haunt for both meat-eaters and herbivores
is based on principle three, adaptability. At Boma, this means creating most
dishes with a vegetarian base, using vegetarian stocks, sauces and flavorings
wherever possible, then adding meat as a garnish.
Highly-regarded chef Nora Pouillion, owner
of Restaurant Nora and Asia Nora in Washington,
D.C., has been doing this for years. In addition
to a menu that features mostly meat-based dishes,
Pouillion offers a vegetarian chef's menu that
changes every night as well as a soup and two
appetizers, three salads and one full entrée. "The waiters," adds Pouillion, "are
trained to advise customers that they can choose
from the side orders of the protein dishes
and put their own vegetarian menu together."
Pouillion is able to put together a custom
meal without notice as well, as long as diners
bring reasonable expectations to the table. "It seems to me
that if you're a chef, you're in the hospitality business, and that means that
you're here to please the customers," she says. "If someone comes into me with
special needs, I can [create a dish] very easily, because I'm used to doing
that on the spur of the moment. It's like exercise. I create a new menu every
morning."
The key is to build adaptability into menus,
teach kitchen staff how to think creatively
and to communicate to vegetarian diners what
you can do for them despite a limited menu. And
that hinges on principle four, staff education.
It's important to let guests know that what may look like hostile territory
actually holds more choices than they may be aware of.
Living in the miasma of lifestyles we now call "global culture," it
is increasingly incumbent upon chefs to have
some familiarity with every sort of cuisine,
including vegetarianism. By approaching meatless
cooking with a sense of fun and as an opportunity
for growth, chefs can expand their businesses,
their skills, and their culinary reputation.
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